We currently offer a standard shipping method for all orders. This method ensures reliable delivery at an economical rate.

Our shipping process begins with production, as we create each item upon order. Production typically takes 1-3 days. Once your item is produced, it will be shipped to you. Delivery times vary depending on the destination and the specific item ordered, generally ranging from 2-8 days. However, due to certain factors like location or item type, some deliveries might take longer. In such cases, please allow up to 14 days for your order to arrive. We appreciate your patience and understanding.

We offer free shipping on all orders.

At this time, we offer shipping to the US, UK, and EU. We are continuously working to expand our shipping capabilities and hope to serve more international destinations in the near future.

For most products, once your order has been shipped, we will send you a confirmation email containing a tracking number. You can use this tracking number to monitor your package’s journey through the carrier’s website. However, for some items, tracking may not be available. In these cases, we will provide you with the estimated delivery timeframe and keep you updated on your order’s status. If you have any questions or concerns about your order, please feel free to contact our customer service team for assistance.

If your order has not arrived within the estimated shipping time, please first check the tracking information provided (if available) for any updates. If you are still unable to locate your package, contact our customer service team with your order number and details. We will investigate the issue and work with the carrier to resolve it. Your satisfaction is important to us, and we will do our best to ensure your order reaches you as quickly as possible.

If you need to change your shipping address after placing an order, you can do so as long as the product has not yet entered production. Please contact us with the correct address, and we will make the necessary updates. However, if the item is already in production or has been dispatched, we may not be able to change the address. In such cases, if the product is delivered to the wrong address, it will be returned to us and then reshipped to the correct address. We strive to ensure your order is delivered accurately and will assist you in any way we can.

If your package arrives damaged, please contact us immediately. Provide your order number along with photo evidence of the damaged item so we can address the issue with the manufacturer or carrier. Once we verify the damage, we will offer either a full refund or a replacement item, based on your preference. We are committed to resolving these issues promptly to ensure your satisfaction.

If you believe your package is lost, please contact us immediately. Provide your order number so we can investigate the issue. If we confirm that the item is lost, we will offer either a full refund or a replacement item, depending on your preference. We are here to help resolve any issues and ensure you receive your order.

We accept the following payment methods to ensure a smooth and secure checkout experience:

• Major Debit and Credit Cards: Pay directly on our site without leaving the store using Visa, MasterCard, American Express, or Discover.
• Paypal: Make payments conveniently through your PayPal account.
• Apple Pay: For a quick and secure checkout, use Apple Pay on compatible devices.
• Google Pay: Enjoy a seamless payment process with Google Pay, available on supported devices.

Yes, your payment information is protected using the latest encryption technology. Our website is SSL-certified, ensuring all your data is transmitted securely. Additionally, we do not store your credit card information on our servers.

Once an order is placed, the payment method cannot be changed. If you need to update your payment information, please contact our customer service team as soon as possible.

You can apply your discount or promo code at checkout. Simply enter the code in the designated field and click “Apply.” The discount will be automatically deducted from your total.

There are several reasons why your payment might have been declined:

• Incorrect payment details (e.g., card number, expiration date, CVV).
• Insufficient funds in your account.
• Your bank or card issuer blocked the transaction.

If your payment was declined, please double-check your information or contact your bank for more details.

For most transactions, your payment will be processed immediately after you place your order. This ensures that your order is confirmed and allows us to begin processing it right away.

For details on refunds, please refer to our Return and Refund Policy.

After your payment is processed, you will receive the invoice via email. If you do not receive it, please contact us, and we’ll be happy to assist you.

We do not charge any additional fees for standard payments. However, your bank or payment provider may charge fees for currency conversion or international transactions.

• For UK and EU Customers: If you’re not happy with your purchase, you can return your order within 14 days from the day after you receive the goods. Items must be unused, in their original packaging, and in the same condition as when received. If you need assistance, we’re here to help! For more details, visit our Returns and Refunds page.

• For US and Other Countries: We currently do not offer returns for orders shipped to the US or other countries. Please review your order carefully before completing your purchase.

To return an item, please contact our customer service team at help@uniqdreamart.com. We’ll guide you through the return process and provide the necessary instructions.

Yes, customers are responsible for the cost of return shipping. You’ll need to arrange and pay for the return shipping yourself. If you need any help with the return process, feel free to contact our customer service team at help@uniqdreamart.com.

To qualify for a return, items must be unused, in their original packaging, and in the same condition as when received. Unfortunately, used items are not eligible for return.

Yes, some items are non-returnable. This includes downloadable digital products and custom-made or personalized items. Please check the product details before making your purchase.

If you receive a damaged or incorrect item, please contact our customer service team at help@uniqdreamart.com within 48 hours of receiving the item. Provide photos of the damage or incorrect item, and we’ll assist you with a replacement or refund.

We do not offer exchanges at this time. If you need a different item, please return the original item and place a new order for the replacement.

If you are returning an item, you should receive a confirmation email once we process your return. If you need further information on the status of your return, please contact our customer service team at help@uniqdreamart.com.

If you miss the return window, we won’t be able to process a return or refund. Please ensure you return items within the specified timeframe to qualify for a return.

We currently do not accept returns at any physical stores. Please follow the return process outlined on our website and contact our customer service team for assistance.

Our refund policy allows for returns and refunds within 14 days of purchase. For detailed information on the process and requirements, please refer to our Returns and Refunds Policy.

To request a refund, please contact our customer service team at help@uniqdreamart.com with your order number and reason for the refund. We’ll guide you through the process.

Yes, some items, including downloadable digital products and customized or personalized items, are non-refundable due to their nature. For a complete list of non-refundable items, please review our refund policy here.

Refunds are typically processed within 7-14 business days after we receive your returned item. Please allow additional time for your bank or credit card company to reflect the refund in your account.

Yes, you can receive a refund even if you used a discount code or coupon. The refund will be issued based on the amount you paid after the discount was applied.

If you receive a damaged or defective item, please contact our customer service team immediately. We’ll provide instructions for returning the item and issuing a refund or replacement.

Refunds will be issued to the original payment method used for the purchase. If you used a credit card, the amount will be credited back to that card. If you used another payment method, please contact us for details on how the refund will be processed.